DM
DONALD M

1 reviews | Active since Feb 2020

22 Feb 2022, 18:36

Badservice

I am so disappointed with multichoice services I am waiting for apology letter from legal they haven't contacted me since last year November and I have paid and I am not watching TV.. The team leader of randburg call center Bheki his unreliable he needs more training on how to give customers service now please help me I am forced to cancel my services with you guys I hold for over 30 minutes for cancelation department no answer please I need my refund and cancel subscription

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Feb 2022, 19:29
Official
Hi Donald,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team
DM
DONALD M's update23 Feb 2022, 19:22
Reviewer Update
Please I need my refund I called again hold for over 13 minutes no answer I need to cancel my subscription with you Asp becouse of poor service.. I have complain no one called me
DM
DONALD M's update23 Feb 2022, 20:07
Reviewer Update
Even if you can crack down on password sharing you are still going to loose client..