JB
Jaco B
1 reviews | Active since Feb 2014
25 Jan 2021, 07:38
BAD, WORST, DSTV
I have contacted numerous times the Call Centre and Help Desk to resolve the over charge on my statement. Needless to say that there is not a competent person who could resolved my request. (I have also send emails to Happyness Shabalala and Priscilla Ndlovu at the Help Desk)
According to my records, the outstanding balance that must be paid on 31 Jan 2021, is R 830.92 but there records show an outstanding amount of R 1 043.81
As a subscriber of 30 years, I asked that a manager contact me but nothing happened till today. If they can not resolve my problem, it will leave me with no other option as to cancel the contract
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