RB
Renate B
1 reviews | Active since Jul 2019
25 Mar 2021, 05:19
Bad weather , no connection
Multi choice doesn't give me any choice.
For the past year I experience technical difficulties with my connection - a frequent message popping up to say no connection due to bad weather or faulty connection.
Trying to sort it out myself by switching off the decoder, trying to contact the call center. To no avail. The problem persist every second day.
Previously bad weather never had a negative effect on the connection. I don't know what is the problem, but if Multichoice is not going to attend to this, they will loose a long paying, loyal customer for good.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
25 Mar 2021, 08:41Hi Renate Barnard,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Mar 2021, 08:41
Official
Hi Renate Barnard,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
