BAD VERY VERY BAD SERVICE

Multi-Choice made an debit order withdrawel of R2867.34 which was very unusual .I contacted the call centre and they said that the debit order does not reflect. I reversed the debit order and contacted Multichoice again informing them of the reversal and requested them to see to my complaint for the wrong debit order amount. I was told that the account would be handed over to the finance department and that they would contact me within 2 days. in the meantime my acc. gets suspended and i phoned them again requesting to speak to one of the managers. they forever in meetings ( to much meetings that why you guys cant operate efficiently ) my service was reconnected and was promised that they will see to my acc. and after a week still sitting with the same dilemma of no returned calls from a manager or finance department and once again my service is being suspended. The problem in South Africa is that in certain fields there is only one bad ass service providers that make the end user suffer and does not seem to care about service delivery. To top it all they still want you to rate this pathetic service (phoned them more than 5 times to assist me and was put on hold for a long time )