1 reviews | Active since Oct 2016

07 Oct 2016, 22:17

Bad telephonic service

<p>DSTV support centre Randburg has the most disgusting consultants I have ever held a conversation with.Gugulethu call centre agent in particular has no phone etiquette.Overall I am disgusted that a call centre of this nature has no facility to pre- warn their consultants of errors occurring on their network.Its all delayed as you as a customer calls in about an error and thereafter the consultant tells you they have a technical problem.<br />As a premium subscriber I find this absolutely disgusting.</p> <p>DSTV improve your service.Its now 45min and we still don't have a channel to watch.Its over 10min and Prudence the evening supervisor of Randburg has not called me back to tell me when the channels will be active.<br />Disgusted<br />Gerald Meyer</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Oct 2016, 08:18
Official

Dear Gerald Meyer

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,