Bad Telephone Service from DSTV

I phoned up dstv to find out more about activating more channels. The woman who helped me was very unprofessional. I had to repeat myself morevthan once. Then while I'm busy talking she says hold on andbputs me on hold for about 1 minute. Then she returns and i have to repeat myself again. Then she again saya hold on and put me on hold. Then she returns. While im busy talking she purs the phone down. This was very bad customer service i received from dstv. Yiu should try to send your staff for training on how to conduct a professional telephone conversation. I think its time to cancel my dstv subscription