Bad streaming services

I am very disappointed with dstv streaming. I paid R429 on the 27/07/2022 for the month of august and and it does not reflect . I called the call center on 29/07/2022 as I saw the payment was not reflecting on my dstv app as paid. they told me to send an email to *** for the proof of payment and was told it will reflect within 48 hours. on 2/08/2022 nothing happen and I called in again just to follow the same process, with the same results. I spoke to live chat on these days 2nd 3rd 4th 5th august .on the 05/08/2022 when I spoke to live chat I asked for the exact time when my streaming services will be back on and the payment will be allocated which the agent said they can not give, it will be done today. i asked for a supervisor on live chat and was told I must call the call center. the call center said I must contact live chat as it is another department. this is after I asked for a supervisor or team leader .I HAVE SENT FOUR PROOF OF PAYMENTS TO DSTV INCULDING ATTACH IT ON LIVE CHAT WITH FOUR DIFFERENT REFERENCE NUMBERS MONEY i HAVE PAID TO DSTV AND NO STREAMING SERVICES AND MONEY OUT OF ACCOUNT THAT i HAVE PAID TO DSTV WHICH IS UNFAIR AS DSTVE IS SITTING WITH MY MONE AND NOT GIVING A SERVICE .they need to allocate the payment