OBBA
Oyin Bucknor Bucknor Arigbede
1 reviews | Active since Aug 2020
18 Sept 2020, 20:47
Bad streaming service, unacceptable
I opened the dstv now app yesterday and it's not available to browse catch up and live TV. Well the app, its just broadcasting only channel 100 which is useless with adverts. HOW DID THIS HAPPEN? Every time I'm out or about, I use the app. Yesterday, it wasn't working. I logged out and logged in again, its still broadcasting channel 100. I couldn't get to watch shows on dstv now like The Simpsons, Disney 11, Lab rats, Downtown Abbey, Our Girl, Henry Danger and more, all I have to watch is just "Dish on TV" which is filled with just adverts. Seriously, you disgust me with the app which has become a failure
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Sept 2020, 22:16Hi Oyin Bucknor Bucknor Arigbede,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Sept 2020, 22:16
Official
Hi Oyin Bucknor Bucknor Arigbede,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
19 Sept 2020, 00:03Hi Oyin Bucknor Bucknor Arigbede,
We confirm we had technical glitches with the app yesterday and these were noted and addressed swiftly to ensure inconvenience is reduced, however, the problem has been resolved.
Kindly confirm your account details in full the next time you enable us to assist you accordingly and call you for assistance.
The number provided is not a South African, number, if you are contacting us from a different country, kindly liaise with us via our Live Chat platform.
Kindly use this link https://now.dstv.com and at the bottom right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We confirm we had technical glitches with the app yesterday and these were noted and addressed swiftly to ensure inconvenience is reduced, however, the problem has been resolved.
Kindly confirm your account details in full the next time you enable us to assist you accordingly and call you for assistance.
The number provided is not a South African, number, if you are contacting us from a different country, kindly liaise with us via our Live Chat platform.
Kindly use this link https://now.dstv.com and at the bottom right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply19 Sept 2020, 00:03
Official
Hi Oyin Bucknor Bucknor Arigbede,
We confirm we had technical glitches with the app yesterday and these were noted and addressed swiftly to ensure inconvenience is reduced, however, the problem has been resolved.
Kindly confirm your account details in full the next time you enable us to assist you accordingly and call you for assistance.
The number provided is not a South African, number, if you are contacting us from a different country, kindly liaise with us via our Live Chat platform.
Kindly use this link https://now.dstv.com and at the bottom right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We confirm we had technical glitches with the app yesterday and these were noted and addressed swiftly to ensure inconvenience is reduced, however, the problem has been resolved.
Kindly confirm your account details in full the next time you enable us to assist you accordingly and call you for assistance.
The number provided is not a South African, number, if you are contacting us from a different country, kindly liaise with us via our Live Chat platform.
Kindly use this link https://now.dstv.com and at the bottom right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,