Bad sevice AGAIN!!!

Item: DStv (MultiChoice)
Rating: 2
Author: Suzel S

Our dstv subscription was suspended on the 28 of March... After how many calls telling them we only get paid on tbe last day of rhe month they still insisted we pay the R50 reconection fee. We moved our \date for payment"to the 3rd of each month. I made a payment on the 2nd of May because the 3rd is a Sunday. This morning our service is suspended again!!! """

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

06 May 2015, 11:24

Hello suzelstrydom,

It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.

Please refer to your personal e-mail address for further information with regards to your complain.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta

DStv (MultiChoice)'s reply06 May 2015, 11:24

Official