Bad service,wrong billing and rude agents

VERY VERY VERY BAD SERVICE

First DStv added an additional decoder, and then charge me for something I know nothing about, they claimed they fixed it and credited the correct decoder but ever since then they have disconnected my service 5times since 23rd December 2019… I am really not impressed with this and the agents also hang up when they supposed to help always saying they escalating matter which they don't fix at the end of the day.

I am having a serious problem with DSTV, I have paid my account on the 14/12/2019 and my service was disconnected every time after 4days and I keep on calling in all the time and that alone is an expense on airtime, I got disconnected again today and worse my bill says I owe R994.37 how did it move from R310.70 to R994.37 meaning I pay R683.67 for 4days and I called in again today spoke to Sphelele Maphumula around 9h20am who put me on hold for 6min and then hung up DStv 09h20am, on the 13/01/2020 I spoke to Penelope Nembulungi who assured me that this is fixed and I even sent them the proof of payment and also Ruth Mahlangu 12/12/2019 also assured me they have fixed it.

Fix my account and make sure I do not pay any unnecessary charges like your reconnection fees and all those silly charges you added.