SH
Sameera H
1 reviews | Active since Dec 2021
03 Dec 2021, 07:32
Bad services n broken promises
Hello Mr Peter I need to inform you about dstv. We been paying our account they have flagged me n put my account as ********** but all my proof of payments is vailed to them it's not.please help with reconstruction of my services.i even paid day before yesterday 600pm on a payment arrangements they refused to reconnect my services my name is sameera goolam habdar I'd no *** I want my account to be unflagged n normal removed from ********** report.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
03 Dec 2021, 09:24Hi Sameera,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Dec 2021, 09:24
Official
Hi Sameera,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
SH
Sameera H's updateReviewer Update
03 Dec 2021, 11:40I need my DStv reconnect now
SH
Sameera H's update03 Dec 2021, 11:40
Reviewer Update
I need my DStv reconnect now
DStv (MultiChoice)'s replyOfficial
05 Dec 2021, 18:17 Hi Sameera,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
Please note that the Billing and Assurance department has flagged the account and stated that the account can only be unflagged when total amount is paid.
Should you need assistance please email ***
Kind Regards,
DStv: Hello Peter team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
Please note that the Billing and Assurance department has flagged the account and stated that the account can only be unflagged when total amount is paid.
Should you need assistance please email ***
Kind Regards,
DStv: Hello Peter team
Best regards,
DStv (MultiChoice)'s reply05 Dec 2021, 18:17
Official
Hi Sameera,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
Please note that the Billing and Assurance department has flagged the account and stated that the account can only be unflagged when total amount is paid.
Should you need assistance please email ***
Kind Regards,
DStv: Hello Peter team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
Please note that the Billing and Assurance department has flagged the account and stated that the account can only be unflagged when total amount is paid.
Should you need assistance please email ***
Kind Regards,
DStv: Hello Peter team
Best regards,
SH
Sameera H's updateReviewer Update
06 Dec 2021, 08:11This isn't acceptable coz I'm on a payment arrangements of 600 pm which I sent proof of payment I paid reconnect my services now immediately.call me on +***
SH
Sameera H's update06 Dec 2021, 08:11
Reviewer Update
This isn't acceptable coz I'm on a payment arrangements of 600 pm which I sent proof of payment I paid reconnect my services now immediately.call me on +***