Bad services from Multichoice

Hi

I’m al loyal customer for DStv multichoice for years but the past month and now it’s been a dramatic for me on 2017 I entered in a contract with Multichoice for explora model 3A on price lock R89 only for the explora 15 April 2019 I phoned Multichoice asking them to suspend my services as I will be moving out going to a new place on the 23 August 2019 I phoned the call center to find out how much must I pay as I want to downgrade from compectplus to compact I was advised to pay R450 and I did on the 28 August 2019 my account was disconnected I phoned to find out what is issue with my account and it was escalated and ref(***0/C1) next day as no one called me i called them and I was reconnected on the 08 September 2019 again my account was disconnected I called again and I was again advised to pay R470 and I did pay and the matter was re- escalated (***0/C3) today my account is disconnected once again and now I have to pay R493,77 in total it’s going to mount to R1413,77

I’m so disappointed with the level of the service I get from Multichoice because it really feels like they *****ing money from me because it’s painful to pay so much even the full premium doesn’t come this close to what I have to pay

Regardless of what I just want my money back and go somewhere else to get service

Regard

Ronald Nkosi