1 reviews | Active since Nov 2024
BAD SERVICES AND UNRESOLVED QUERIES AFTER 2 WEEKS, WITH UNAUTHORIZED DEBIT ORDERS
Customers urgently check your debit orders from multichoice they debit double amounts on our accounts unauthorized and when you contact them, they are useless in trying to assist customers. I've been struggling to get answers from them since 2 November 2024 till date I'm using Compact and mysteriously someone activated my old decoder that stopped working in 2022 now they are debiting for 2, i disputed the amount since nobody could assist me nor investigate the matter and i decided to pay for the decoder i am using, from that day till now i have to phone DSTV multi choice after every 2nd day for reconnection and they want to make money with the reconnection fees as well. my call logs since 2 November takes about 50 minutes, and nobody is willing to assist meaning i spend about R100 every 2nd day to contact Multi choice. on Saturday i contacted them to re-connect again today they disconnected and just a huge of money-making scheme with them. BE CAREFUL OF THIS BIG MULTICHOICE ****MERS
TILL TODAY MY MATTER IS FROM PILLAR TO POST, WITH USELESS EMPLOYEES
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
I've received a call yesterday from Danisile from Multi choice DSTV and she confirmed that everything was sorted and all wrong charges reversed yet she **** as I am adding this message my decoder is disconnected and this has been happening after every 2nd day since 2 November 2024. This is causing destress on me and fight each day with multi choice. I don't have peace to mourn my husband; just 2 months after burial I now have to deal with Multi choice day In day Out.
Can this be permanently sorted ASAP
I've received a call yesterday from Danisile from Multi choice DSTV and she confirmed that everything was sorted and all wrong charges reversed yet she **** as I am adding this message my decoder is disconnected and this has been happening after every 2nd day since 2 November 2024. This is causing destress on me and fight each day with multi choice. I don't have peace to mourn my husband; just 2 months after burial I now have to deal with Multi choice day In day Out.
Can this be permanently sorted ASAP
