Bad services and *****ing from us

It happened I checked my dstv app I found out that I have R569 overdue I called multiple times without any assistance I spoke to Sinovuyo at the call center she told me she picked up the mistake they were charging me PVR functions double she will reverse it I stayed on hold for 23 minutes and the call was terminated I called back no one can find her the call is center is too big. I called today I spoke to Thambeka she told me the account is like that I can’t change anything the payment date is on the 27 of every month it accumulates interest if payed on the 1st what interest accumulates till R569 and I don’t know about. DSTV IS TAKING US FOR GRANTED AND TAKING CHANCES OF THE PEOPLE OF SOUTH AFRICA WITH ******* AND WE NEED TO BOYCOT AND FIND SOME FORM OF COMPETITION BECAUSE THEY ARE BUNCH OF *******