NM
Nomsa M

1 reviews | Active since Dec 2019

21 Mar 2024, 11:04

Bad services

I made a worse mistake of my life thinking DSTV wifi are better than other only to find out their services is worst πŸ™„I only have 2 months with them but already bored I have paid my wifi a little bit late 3/4 days late if I'm not mistaken until today they haven't load my data I have being calling & calling them they just give me a run around the other lady told me it will take 24 hrs to load since I paid late and I did wait, it passed...

I called them again, the other told me to wait 48 hrs and I wait mind you I'm working from home using wifi πŸ˜”Well I did patiently wait it passed I called again the lady told me they updating my profile πŸ˜… it will take 48 hrs πŸ˜­πŸ˜‚πŸ˜­πŸ˜‚πŸ˜­πŸ˜­πŸ˜­πŸ˜­and no 1 bored to tell me I am the 1 who made a means to call, my customer number is ***0

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Mar 2024, 12:23
Official
Hi  Nomsa, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team