Bad Services

Bad service keeps on disconnecting my service. Every month I need to phone in and fix the problem. The agent at the call centre is very very rude not very helpful at all!!!! This is the reason why DSTV is losing customers. The rude agent is Phumzile making rude remarks on why I'm downgrading AND UPGARDING EVERY MONTH. Even when I told her I don't want to talk to her anymore I need to speak to a different agent she refused. When I told her I'm putting this on Hello Peter she said ja you guys always do this going to Hello Peter. Never ever had such bad customer service in my life.