CV
Chantal V

1 reviews | Active since Jul 2019

04 Jul 2019, 13:16

Bad SERVICES

Im really really disappointed in DSTV. In the begining of February i received an email that said if i pay 3months (Feb, March, April) in a row on time which i did cause i pay my accounts on time every month that i would receive the 4th month (May) for free. So i didnt pay for May as it was for free and then it started. After the first week they disconnected my services. After a million emails and hours on the phone they reconnected my services. This kept ons hapenning every week. So i almost used a R1000 on airtime trying to sort this out. Everytime they charged me a reconnection fee of R50 and keep in mind its not my fault they admitted thats it their fault on the system. Come June i payed them on the 4th already and my payment date is only the 15th so i pay long before my due date. Last week Friday again my services was suspended so i called them and the lady i spoke to just said sorry she didnt even bother to help me. Again i holded on for half an hour without any help!! Friday we couldnt watch any tv! This morning everything was fine and when i got home just now its again suspended because i didnt pay which i did on the 4th already. So yes im very very disappointed in DSTV!!! THIS IS UNEXCEPTABLE AND BULL****!!!!! SORT OUT YOUR ****!!!

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