CR
Casper R

1 reviews | Active since Dec 2017

18 Aug 2022, 20:51

Bad service with no comments.

We do not have Kyknet and I have been in contact on live chat with them. They kept me busy for a long time beating around the bush. After the 4 consultant she said they are have technical issues with Kyknet and I must try in the morning again. Off since Monday 15 August 2022. We still have to pay a full month subscription that's no fair.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Aug 2022, 21:40
Official
Hi Casper 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Aug 2022, 16:52
Official
Hi Casper,

We have tried to contact you on ***, with no success.

Kindly accept our apology that you are not able to receive kyknet on your account. We have escalated the query and we will revert back to you with feedback.

Kind regards 
DStv: Hello Peter Team 

Best regards,