nK
nosicelo K

1 reviews | Active since Feb 2012

10 Mar 2017, 12:08

BAD SERVICE WITH MULTICHOICE AGAIN

<p>I have app**** for an explora on the 7 march 2017.... the following day i heard that the explora connection is not compatable with the connection i have where i live and no body told me that i had to consult with the body corporate if i live in a complex. And on the 8th March i called them to cancell the order.</p> <p> </p> <p>Today i have received a phone call that the have delivered the explora and the reception lady signed for it.</p> <p> </p> <p>I DO NOT WANT this as i cancelled it within 24 hours.</p>

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Mar 2017, 12:20
Official

Dear Nosicelo

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Mar 2017, 12:41
Official

Good day Nosicelo

Thank you for sharing your feedback with us.

Our Price Lock team will contact you shortly for further assistance regarding your cancellation request.

Please do contact us should you require any further assistance.

Best regards

Dinah

DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Mar 2017, 11:42
Official

Good day Nosicelo

We could not get hold of you today to discuss your query telephonically.

Our records show that you have been assisted.

Please do contact us should you have any queries.

Best regards

Dinah