BAD SERVICE WITH MULTICHOICE

For 17 years have been a loyal customer and today for the first time I phoned DSTV Multichoice to make payment arrangements of R600 by Tuesday the 9th of February and was told we cant help you with payment arrangements. As a family man it just made me realize that DSTV doesn’t care about its customers at all, how can you not make a payment arrangement provision with your clients but you will rather suspend the services and once you receive what’s being owed plus reconnection fee R you can reopen the service. I have been paying full bookay for my family but now need to rethink if I should continue with DSTV Multichoice or consider other alternatives and honestly I’m very disappointed with DSTV Multichoice.