nK
nosicelo K

1 reviews | Active since Feb 2012

23 Sept 2016, 12:19

BAD SERVICE WITH MULTICHOICE

<p>I have a problem with multichoice for the past 3 months.... i have changed the debit date to the 26th of everymonth and keep debiting my account on the 15th and they bounce and suspend my account.</p> <p>On the 27 August i paid R361 for my compact and today is the 23rd they suspended my services saying that my debit order came back as unpaid. I must paid the unpaid debit orders with my bank because of their stupidity.</p> <p>I find multichoice useless and irritating</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Sept 2016, 12:23
Official

Dear Nosicelo

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Sept 2016, 10:35
Official

Good day Nosicelo

Thank you for bring this matter to our attention .

Please be advised that your payment date is on the 26 of the month as requested.

According to our records you have been assisted and the billing on your account explained and advised on the amount to pay to have your service active till your next payment b date on the 26 October 2016.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards

Rupert