MM
Michael M
1 reviews | Active since Dec 2015
02 Dec 2024, 13:07
Bad service to make money
DStv upgraded my package without my concern I called them and they said they are giving free channel to those who pay well now they want the money and my price lock contract have ended but they keep on changing and extending the dates Reference no ***5 your service is bad to make sales and extra charging people you will keep on loosing customers. Who changed my package to premium
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Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Dec 2024, 13:35Hi Michael,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Dec 2024, 13:35
Official
Hi Michael,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
MM
Michael M's updateReviewer Update
02 Dec 2024, 13:42Fix it I paid R950 already and my package is still deactivated fix it now I never asked dstv to upgrade my package to premium
MM
Michael M's update02 Dec 2024, 13:42
Reviewer Update
Fix it I paid R950 already and my package is still deactivated fix it now I never asked dstv to upgrade my package to premium