Bad Service - still no help after a month

I paid my subscription via EFT on the 24th July 2015 then later realised I had entered an incorrect reference number, I then contacted Multichoice on the 05/08/2015 in order for them to allocate the R350 that I had paid in to the correct account. They requested that I send them the proof of payment which I did, after 2 days my Dstv was switched off, I then called them again and they reconnected it, then after that every 3 days the same thing would happen and I would have to call again and again with promises that they were using a new system and that the problem would be solved. It's now the 01/09/2015 and the problem is still not fixed.