Bad service/ Service cut

Item: DStv (MultiChoice)
Rating: 2
Author: Shane S

My service has been cut for no apparent reason. In fact we should have a R 500.00 credit with this service provider yet there is no connection. We have been calling the call center and the number does not go through, Their service is ********** and no one seems to be able to help. Very frustrating indeed.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

13 Nov 2015, 13:44

Hello shane***,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply13 Nov 2015, 13:44

Official