1 reviews | Active since Jan 2013
Bad Service - *******
I have paid extra on my DSTV in the month of May 2018 as my payment date has changed, which i didn't have the time to inform Multi choice about it. I paid the extra with the thinking that it will cover me for the extra days till the 25th June. However they disconnect my package, even thou i have a credit with them at the moment instead they want to take that credit for a re-connection fee and then i must pay in prorated till the 25th.
This is the worst service ever.
i think i will cancel my subscription and move over to NETFLIX.
and need my credit to be refunded to me.
Regards, Kim
Dear Kim
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Kim
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Kim
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
As per our call conversation, we reconnected your services and an amount of R114.59 is due immediately. Note that we updated your billing date to the 25th of each month.
Kind regards
DStv : Hello Peter Team
Best regards,
Dear Kim
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
As per our call conversation, we reconnected your services and an amount of R114.59 is due immediately. Note that we updated your billing date to the 25th of each month.
Kind regards
DStv : Hello Peter Team
Best regards,
Dear Kim
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
As per our call conversation, we reconnected your services and an amount of R114.59 is due immediately. Note that we updated your billing date to the 25th of each month.
Kind regards
DStv : Hello Peter Team
Best regards,
Dear Kim
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
As per our call conversation, we reconnected your services and an amount of R114.59 is due immediately. Note that we updated your billing date to the 25th of each month.
Kind regards
DStv : Hello Peter Team
Best regards,