RC
Renette C

1 reviews | Active since Dec 2016

07 Dec 2016, 13:24

Bad Service Regarding Debit Order

<p>I Would just like to say that I am very unhappy with, DSTV I do not get the service that any paying customer should get. </p> <p>There is now Comunication between DSTV and Myself, No account billing or any thing.</p> <p> </p> <p>Asked them a million times to make sure the debit order will be deducted from my account on the first of every month but they do not do that.</p> <p> </p> <p>Then they suspended my account to tell me that the account has not been paid, and when you speak to the customer care they are rude and no help at all.</p> <p> </p> <p>Every month is the same story over again.</p> <p> </p> <p>They really need to get a better comunication system between the customer and themself.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Dec 2016, 14:25
Official

Dear Renette

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

RC
Renette C's update07 Dec 2016, 14:26
Reviewer Update

Mmmm Let see if this will happen.

And if there is a solution to my problem.