Bad service received

<p>Just woke up this morning and my dstv was disconnected "a public holiday with no tv". I have two dstv accounts connected to my name which I have been paying for years. I just move house and disconnected one dstv as I wasn't using it for 4 months, a week ago I decided to reconnect it and I called dstv customer center and it was connected. This morning I call them and was told I'm owing an amount of R302 which subsequently is R258+reconnection fees. When I had requested my dstv to be reconnected the consultant didn't tell me I was supposed to pay a certain amount by a particular date and today I'm told I need to pay this amount through "EFT which will only reflect tomorrow meaning no tv today or cash deposit and I ask myself which bank is opened on a public holiday ". I'm so disappointed yet I was hoping that dstv will include the R258 which was outstanding with my monthly bill. Another dissatisfied customer Multichoice</p>