PN
Pearl N

1 reviews | Active since Mar 2016

22 Mar 2016, 10:01

BAD SERVICE RECEIVED

I am really irritated with the bad services I have been receiving from this company .It really SUCK big time . I don't owe dstv any money but their stupid system keeps on disconnecting my services every 5 after days . I will call in the Centre for them to sort it out and they will say yes we will sort it but nothing has been done since February, then I will call them at my own cost but they never do their job . The manage was suppose to do a journal in February but never did it . I am really irritated by the service I have been receiving whereby they will say we will call you back but never did .

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Mar 2016, 10:45
Official
Hello Plwazi,

Your feedback regarding our service is very important to us.

We hope you will accept our sincere apology for the inconvenience caused in this regard.

Our records indicate that you have been assisted. Your DStv service is active, the account was manually adjusted and reflects a credit balance.

Should you require any further assistance, please don't hesitate to contacts us.

Thank you for taking your time to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
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DStv forum
www.dstv.com

Kind regards
Dinah