BM
Bongi M
1 reviews | Active since Feb 2017
14 Mar 2024, 11:42
BAD SERVICE_ PAYMENT ALLOCATION DEPARTMENT
I paid on the 26.02.2024 and i sent the POP, and i noticed that my ID number was 1 digit short on the reference i then decided to send a proof of payment for allocation to be done,
Allocation is still not done and my services has been disconnected 5 times and to get if reconnected I have been phoning and having to stay on the line for more that 30 minutes only for them to suspend my service on every 3rd day.
Can someone please fix the turn around tie issue.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Mar 2024, 12:02Hi Bongi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Mar 2024, 12:02
Official
Hi Bongi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team