Bad Service, Over Charging, Wrong Billing

MultiChoice Service is very bad i am on Compact for which i have been paying R470.00 monthly including etraview. Now i got a massage on my decorder saying i need to pay R661.80 on monday i got an sms saying i owe and i decided to call multichoice and they told me i owe R1390.32 but they can see that it's an error it will go away in a day or two. Today the 09 October 2019 i got an sms saying ithey have stopped my DSTV as i owe R1390.32 i need to pay R1390.32 they will reconnect me. So i decided to call again and they said yes they have stopped it because it seems as i have changed to premium. Like whaaat because they can see that i am using compact. What annoys about all this is i paid on the 27 September 2019 R470.00 and now my DSTV is disconnected and my kids are at home they need to watch TV.

Today's reference number is ***0-C1. Customer service is very bad because they are inconveniencing loyal clients. Your urgent response will highly appreacited.

Regards Frustrated Client