MW
Mervyn W
1 reviews | Active since Aug 2013
04 Aug 2023, 14:46
Bad service of DSTv
Bad service, new decoder with install ordered, confirm installation date and time…. Then no phone call or installer, DSTV not able to provide me with contact details for installer so that I can do their job of escalation. What a disgrace!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Aug 2023, 15:26Hi Mervyn,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Aug 2023, 15:26
Official
Hi Mervyn,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
MW
Mervyn W's updateReviewer Update
07 Aug 2023, 11:05Now I received a sms on Friday to say that it will be done on the 7th August before 17h00!! Really? So I have to sit at home and wait….? Very unprofessional and it is highly possible that the installer will still not come or contact me….
MW
Mervyn W's update07 Aug 2023, 11:05
Reviewer Update
Now I received a sms on Friday to say that it will be done on the 7th August before 17h00!! Really? So I have to sit at home and wait….? Very unprofessional and it is highly possible that the installer will still not come or contact me….