Bad service, now I understand why are highly rate Netflix .

I don't know why I keep on paying because I can clearly see that Multi choice takes me for granted, they don't rate me at all. I decided to disconnect my service for the whole of December and January because of the treatment I have been receiving at Multi Choice and I opted for Netflix (best choice ever) however today I decided to reconnect my services because of my mom now I regret. I made a payment of R695 as requested ( Dstv compact R429 , ShoMax R49, Explorer R110 ) don't know what the extra R105 is for however I paid just for my mom's sake since she came to visit me, and she likes Gomora. Now I regret making the payment because I have to beg Multi Choice to reactivate/open the channels. Please activate my Account or reimburse me.