Bad Service/Not Taking Responsibility for Staff

<p> </p> <p>Good Day Kagiso</p> <p> </p> <p>It’s been more than 4 days and have heard nothing as yet from you concerning complaint that was raised, I was promised that you would get back to myself or my Wife concerning our DSTV account.</p> <p> </p> <p>Please advise when I can expect feedback from you concerning my Wife’s account and the concerns raised with payment.</p> <p> </p> <p>Awaiting your soonest response.</p>