Bad Service ( No Follow Up)

Item: DStv (MultiChoice)
Rating: 2
Author: Daniel P

This matter between myself and Multichoice has not been rectified.The whole dispute was that i did not ask to be upgraded and it was done i merely enquired.Find out information and just doing things our own way is 2 different thing.Now my service has been suspended i get a sms saying i need to pay 1146.95???i will take this matter legal because my monthly installments are 422.00 and now this.I am still to recieved a recodring where i have disputed this matter.....No Response!!!!!

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

18 Feb 2016, 15:25

Hello Elantra2345,

Thank you for taking your time to contact us. We apologise for the delayed response.

According to our records, you have been assisted and the account was manually adjusted. Kindly refer to your personal email address *** where the response was sent to.

Thank you for taking your time to contact us.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah

DStv (MultiChoice)'s reply18 Feb 2016, 15:25

Official