sS
sneuza S

1 reviews | Active since Jul 2016

25 Jul 2016, 14:25

BAD SERVICE, NO FOLLOW , NO MANAGER TO ASIST

<p>DSTV had posted a speacial for getting an exploxer and a package in JAnuary for some PDD , i filled in the form and waited for them to debit the prorata amount in order for them to continue with the installation. nothing has been done till today. i call the company almost every week to get this sorted , they dont even have managers or superios who can look into the matter and resolve it.</p> <p> </p> <p>dstv is so *********** , and they dont value their customers . the agents are rude and not helpful these no superiors .</p> <p>their service is terrible bad and frustrating</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2016, 06:23
Official

Dear Neo Mothusi

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jul 2016, 13:07
Official

Good day Neo Mothusi

Thank you for bring this matter to our attention.

Please accept our sincerest apologies for any inconvenience you have experienced in this regard.

We have escalated your concern to our Price Lock department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind Regards

Rupert