Bad Service no customer service

<p>On the 14th of Dec our tv and dstv decoder was damaged by the weather. I phoned yesterday and requested for our services to be disconnected up until such time that i get our damages claimed through insurance. Our insurance has assured us that this wil not take longer than a week. I am appalled by the fact that i am expected to pay for something that i am not using. The customer service bluntly refused to help. I will be reversing the payment made and will only pay for the days we have used the service. I have been a loyal dstv customer for years now and the service keeps on getting worse. </p>