BAD SERVICE - MULTICHOICE ***** OUR MONEY

<br> This is my customer nr: ***0<br> <br> Multichoice is delivering the MOST APPALLING SERVICE for the following reasons:<br> <br> 1.) Spend 3 hours in queue in your Durban branch to just swap out a faulty decoder. I got eventually given the decoder without the smartcard paired to it.<br> 2.) I spend the next x2 days and R200 of airtime to get the decoder paired.<br> 3.) When the decoder finally was paired, I had to get YOUR technician in to FIX an installation issue - he never came, fixed it myself.<br> 4.) Yesterday my decoder got stuck on the DMX radio channels, it took x4 calls and R50 airtime to try and solve the issue, I SOLVED IT MYSELF.<br> 5.) Last night we try to rent ONE movie for R30, it took us x8 calls, spoken to 3 supervisors and 5 agents, spend another R120 airtime, just to hear that I have to wait so that Box office people can call me back. Since then I cannot rent any box office and my experience with your company products left a VERY BAD TASTE in my mouth.<br> <br> WHAT UTTER NONSENSE IS THIS?<br> <br> I want my money spend on your POOR SERVICES refunded or returned through credit. Just because you are a multinational company does not mean you CAN TREAT CUSTOMERS this way.<br> <br> GET YOUR ACT TOGETHER!