Bad service multichoice

I am not happy with the service I have received.

My order was processed for last week for a price lock deal but did not receive the decoders to date. After i may and inquiries they told me they will escalate and get back to me. This yes morning i got a call to ask me when am i activiting the decoders. Told them that i never received anything and they said they going to escalate . I phone this evening only to be told again that they going to escalate it again.I am sick and tired of hearing the word escaIate. I asked to speak to a manager but was told by Lindile Ntombele reference ***-c1 that there was not one available which i thing is bad service also ask for one of tge managers to contact me last night but no one did. She then told me to email outbound wanted to speak to them but was told we must email. Tried emailing them but the email did not go through If I dont get a response today I am going to cancel this order.

Tyrone Powell ***