Bad service Multichoice

<p>For 3 months now my account gets suspended due to technical problems even though my account is in a credit. Every month dstv customer care centre says they will sort out the problem. today I was up at 4am couldn't sleep wanted to watch catchup and what do I find my account is suspended even though I paid it and it is in a credit. I need someone to come back to me to sort this problem out I am tired of the incompetence of multichoice</p>