Bad service..... Might just cancel

I have been struggling with Dstv since April 2019.i called them in April 2019 to advise them that I got retrenched and only can make payments after the 5 of each month but they never changed it and instead disconnected me almost every month for late payments charging me a extra 50 everytime despite me calling in 3 to 4 times each month to date to inform them. Today again I received a message to say then disconnected me for late payment which can't be late if today is only the 2nd as I told then I will pay by the 5th. I called then again to say I changed the date to the 5 in April already and yet I get this Same problem still spoke to 3 different agents and bought 60 airtime and then none of the lazy agents could and wanted to assist me putting me on hold each time. At this point I was ****ed and frustrated as hell I bought airtime again and got through finally spoke to a manager Tyrese who tried to assist me and put my dstv on again and advised me to wait they will query and get back to me. I'm really not happy with the bad service I received.