LVdW
Leandrie Van der Watt
1 reviews | Active since Apr 2024
02 Apr 2024, 10:51
BAD SERVICE JUST TO GIVE CONTACT DETAILS FOR INSTALLER AND ESCALATED FOR THE 4TH TIME JUST TO DO INSTALLATION
My stepfather open account for me to get DSTV because you had problems to do vetting on my name.
So we apply for the Price lock the account is actived everthing. But it will be the 4th time that the installation will be escalated and will be the 4th time the installation will reschedule.
Just give me the installer details i will contact them self. Just to sit here and waiting every time for no show it getting irritating.
No decoder was delivered or dish.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Apr 2024, 11:10Hi Leandrie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Apr 2024, 11:10
Official
Hi Leandrie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LVdW
Leandrie Van der Watt's updateReviewer Update
03 Apr 2024, 13:49Yesterday I received a call from someone of DSTV and said the Installer will come today. Still no one and its 13h46. DSTV YOU OVER PROMISE AND DON'T DELIVER!!!
Now i start wondering why the people cancel they subscriptions. And definitely you don't need new customers beacuse the after service is terrible.
And everyone i spoke to have a new story so that we as customers must stay quite for few days.
Terrible terrible after service.
Now i start wondering why the people cancel they subscriptions. And definitely you don't need new customers beacuse the after service is terrible.
And everyone i spoke to have a new story so that we as customers must stay quite for few days.
Terrible terrible after service.
LVdW
Leandrie Van der Watt's update03 Apr 2024, 13:49
Reviewer Update
Yesterday I received a call from someone of DSTV and said the Installer will come today. Still no one and its 13h46. DSTV YOU OVER PROMISE AND DON'T DELIVER!!!
Now i start wondering why the people cancel they subscriptions. And definitely you don't need new customers beacuse the after service is terrible.
And everyone i spoke to have a new story so that we as customers must stay quite for few days.
Terrible terrible after service.
Now i start wondering why the people cancel they subscriptions. And definitely you don't need new customers beacuse the after service is terrible.
And everyone i spoke to have a new story so that we as customers must stay quite for few days.
Terrible terrible after service.