WA
Wagieda A

1 reviews | Active since Oct 2020

22 Oct 2020, 07:28

Bad service *********** staff and unreliable *****

They are bad and watches packages on their clients accounts. I taken out a black Friday deal explorer only had it connected September 2020 and was billed over 2.500 which ot was connected 18th September 2020. Really now. They are bluddy *****. A unit whichbwas not activated by my authority was charged for. I will not recommend any one to take out this shot service. Until now my line is cut and no dish. Which i dont care showmax stream and netflix is the way to go. Dstv should fall. Bad service

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Replies (2)
WA
Wagieda A's update22 Oct 2020, 08:48
Reviewer Update
This os more than a month now and no one gof back to me. Pathetic service and wants to cancel. Of no one calls me I will cancel. Will go to social media amd the service provdier ombudsman. Either have mynservice reinstalled atbyour cost which itbwas incorrectly explained in 2019 as u can see. Inreuest unpull the call.
Ur staff are ???? pathetic and no service orientated in problem solving.
So i awaiting ur call patiently
WA
Wagieda A's update23 Oct 2020, 12:48
Reviewer Update
Hi

Disrespectful ********* and definately broadlight day *******

Still waiting for the *********** dstv service staff tk cslm me. Why should myself and Hubby pay if we only installed 18.9.2020
I want service activated as who the hell told them to cancel my subscription. I nevee sent any email or correspondence to cancel but now they want ne to pay where there agents was watching on our account. The complaint officer calked, then there service respond rescue team. What the ****. I want my subscription activated and a free watch for 6months... Or ombudsman here i come sociak media and will take latter further... Ur agents should be trained properly and full knowledge not.DSTV SHOULD FALL