BAD SERVICE INCOMPETENCE OF DSTV

Is there a option for ,-5 zero rating??? DSTV MULTICHOICE IS DISGUSTING. THIS IS NOW BEEN GOING ON FOR 2 WEEKS. 4 PEOPLE at multichoice co firm I have a zero balance my subscription is PAID up to date and my service is already suspended 2 WEEKS! They are a nasty shortsighted no interested in account holders customer service. I called Puseletso Letlela who seems to be the only competent person at accounts. Spiteful lady Sibisa refuse to connect me to Puseletso......sorry to say but the only thing !!!! Dstv staff have is "power on accountholders" nothing else.....DISGUSTING. They cannot take my subscription and.........it. I had enough. WHAT THEY SEEM NOT TO REALISE....THERE TIME IS RUNING OUT. AND WE!!!! The account in whom they have NO INTEREST.....PUT THEIR BREAD ON THE TABLE!!!-we don't need them, THEY NEED US!!! We the public have many other options. But we'll, if you receive a paycheque, why would you stress or worry of go to office with a purpose of your job you get paid for!!!????