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vusimuzi N
1 reviews | Active since Jun 2011
03 Jan 2023, 14:43
Bad service in 2023. they dont improve but go down
Bad service in 2023. they don't improve but go down. i had 2 accounts with them. after the restrictions i was advice to transfer the other account to my sister name but use one account of debit order. we did all the paperwork. till today we are still talking about my sister was supposed to pay the account. you can debit my account but you can't debit her. Maybe i need to close both of the account and use show max rather
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 Jan 2023, 14:46Hi Vusimuzi Nhlapo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jan 2023, 14:46
Official
Hi Vusimuzi Nhlapo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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vusimuzi N's updateReviewer Update
03 Jan 2023, 15:07Even the stuff Mthokozisi is bad in service conduct. we as customers we have to wait for him to finish talking on the background before focusing on us. we call using our airtime where they wont call you back. my sister account is suspended but the banking details was profile Ref: ***
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vusimuzi N's update03 Jan 2023, 15:07
Reviewer Update
Even the stuff Mthokozisi is bad in service conduct. we as customers we have to wait for him to finish talking on the background before focusing on us. we call using our airtime where they wont call you back. my sister account is suspended but the banking details was profile Ref: ***
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vusimuzi N's updateReviewer Update
04 Jan 2023, 18:33I have mentioned to Zethu Ntlakanipho, please cancel both of the account as i keep on fighting for the same thing. this is my airtime that i am calling to fix the problem meanwhile is being created by your consultant. ID *** ID ***. Dont send any debit order to my account by the end of the month. we as black people we are not treated as customer. it is fine. Goodbye DSTV
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vusimuzi N's update04 Jan 2023, 18:33
Reviewer Update
I have mentioned to Zethu Ntlakanipho, please cancel both of the account as i keep on fighting for the same thing. this is my airtime that i am calling to fix the problem meanwhile is being created by your consultant. ID *** ID ***. Dont send any debit order to my account by the end of the month. we as black people we are not treated as customer. it is fine. Goodbye DSTV