Bad Service, Funds unalloca

Complaint number 1<br> <br> Multichoice simply needs to train their Agents how to deal with customers I feel like they just hire every Tom **** and Harry because they don't want to hire people with the right skills. 70% of their Agents are unhelpful, rude, they have a bad attitude and don't have the required knowledge to assist Customers. I called today roun 1:00 the guy wouldn't listen to my complaint he could even find me on the system with my iD I always use that when I call Multichoice long story short he hung up on me... I had to call again with my money and still did get the assistance I required which is stated below.<br> <br> Complaint number 2.<br> <br> i called the call centre about 4 ties sent an email twice, still not assistance I deposited oney into an incorrect Multichoice account for my premium in an effort to try and rectify the error i call them, emailed the proof of payment ( I paid to the 2008... account instead of 17000...) stupid mistake on my part I admit, but a bit of assistance or guidance will be highly appreciated.<br> <br> <br> Complaint number 3<br> <br> Box Office account balance is not what is supposed to be I would really like to know whatt happened to my money.