JM
Joshua M
1 reviews | Active since Sept 2018
31 Aug 2024, 08:53
BAD SERVICE FROM THEM
For the Past Year I've been paying R400 More than my subscription because of NETFLIX which I've never subscribed to ... I've been calling their call centre almost every month and I've never been helped at all... They telling me because my remote control has the NETFLIX button ,am automatically subscribed everytime someone presses it THATS BULL**** I have Children that would normally PLAY WITH THE REMOTE I NEED URGENT ASSISTANT AND MY FULL REFUND THIS IS BULL****
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
31 Aug 2024, 09:53Hi Joshua,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Aug 2024, 09:53
Official
Hi Joshua,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JM
Joshua M's updateReviewer Update
31 Aug 2024, 10:53That's the type of nonsense response am getting every Month
I've lodged a query with 1 of the Team Managers
It's been a Month I still haven't received any feedback as I DEMAND A REFUND OF THE EXTRA MONEY IVE BEEN PAYING FOR SERVICES AM NOT SUBSCRIBED 2 ...
YOUR SERVICE IS PATHETIC
JUST BECAUSE MY KIDS PLAY WITH MY REMOTE AND THEY PRESS THE NETFLIX BUTTON ,I HAVE TO ****EN PAY AN EXTRA R400 OR ELSE AM DISCONNECTED
I WANT MY MONEY BACK AND TO STOP THIS NETFLIX THING ON MY SIDE
I've lodged a query with 1 of the Team Managers
It's been a Month I still haven't received any feedback as I DEMAND A REFUND OF THE EXTRA MONEY IVE BEEN PAYING FOR SERVICES AM NOT SUBSCRIBED 2 ...
YOUR SERVICE IS PATHETIC
JUST BECAUSE MY KIDS PLAY WITH MY REMOTE AND THEY PRESS THE NETFLIX BUTTON ,I HAVE TO ****EN PAY AN EXTRA R400 OR ELSE AM DISCONNECTED
I WANT MY MONEY BACK AND TO STOP THIS NETFLIX THING ON MY SIDE
JM
Joshua M's update31 Aug 2024, 10:53
Reviewer Update
That's the type of nonsense response am getting every Month
I've lodged a query with 1 of the Team Managers
It's been a Month I still haven't received any feedback as I DEMAND A REFUND OF THE EXTRA MONEY IVE BEEN PAYING FOR SERVICES AM NOT SUBSCRIBED 2 ...
YOUR SERVICE IS PATHETIC
JUST BECAUSE MY KIDS PLAY WITH MY REMOTE AND THEY PRESS THE NETFLIX BUTTON ,I HAVE TO ****EN PAY AN EXTRA R400 OR ELSE AM DISCONNECTED
I WANT MY MONEY BACK AND TO STOP THIS NETFLIX THING ON MY SIDE
I've lodged a query with 1 of the Team Managers
It's been a Month I still haven't received any feedback as I DEMAND A REFUND OF THE EXTRA MONEY IVE BEEN PAYING FOR SERVICES AM NOT SUBSCRIBED 2 ...
YOUR SERVICE IS PATHETIC
JUST BECAUSE MY KIDS PLAY WITH MY REMOTE AND THEY PRESS THE NETFLIX BUTTON ,I HAVE TO ****EN PAY AN EXTRA R400 OR ELSE AM DISCONNECTED
I WANT MY MONEY BACK AND TO STOP THIS NETFLIX THING ON MY SIDE
JM
Joshua M's updateReviewer Update
02 Sept 2024, 20:323 days later and still no feedback regarding my query
This company takes South Africans for granted
There's no landline or direct line to management
Same number going through different call centres
It clearly shows that they are ******
I demand my refund
This company takes South Africans for granted
There's no landline or direct line to management
Same number going through different call centres
It clearly shows that they are ******
I demand my refund
JM
Joshua M's update02 Sept 2024, 20:32
Reviewer Update
3 days later and still no feedback regarding my query
This company takes South Africans for granted
There's no landline or direct line to management
Same number going through different call centres
It clearly shows that they are ******
I demand my refund
This company takes South Africans for granted
There's no landline or direct line to management
Same number going through different call centres
It clearly shows that they are ******
I demand my refund