WM
Warren M

1 reviews | Active since Jun 2013

17 Jun 2020, 17:14

Bad service from Multichoice

My DSTV now app lost all all channels except free channels. I have a DSTV premium account. I started a live chat to get an agent to resolve my issue. After 2 hours, no agent responded, so I called the call centre and the agent told me that he is unable to assist with DSTV now. I must start the live chat on the app. I'm being sent in circles.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Jun 2020, 17:41
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards
DStv: Hello Peter Team