AM
Annah M
1 reviews | Active since Feb 2024
09 Feb 2024, 12:22
BAD SERVICE FROM MULTICHOICE (DSTV)
I cannot describe what a terrible service I am getting from multichoice for my dstv account. I am disconnected every 2 days and upon following up, I'm to hold for over 30 minutes. This morning alone I have spoken to 3 different agents and I have not been assisted. Such terrible service!!!!!!!!
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Feb 2024, 12:40Hi Annah,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Feb 2024, 12:40
Official
Hi Annah,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
AM
Annah M's updateReviewer Update
12 Feb 2024, 09:11My services were reconnected on Friday and Disconnected yet again today. Got an email from an agent claiming to have called me an quoted an incorrect cell number. A number they have on their system. Shocking! Then she still couldn't assist me because she hasn't been in my account to check the notes after I spoke to a consultant on Friday for over an hour!!! What a shocking service from MULTICHOICE DSTV!!
AM
Annah M's update12 Feb 2024, 09:11
Reviewer Update
My services were reconnected on Friday and Disconnected yet again today. Got an email from an agent claiming to have called me an quoted an incorrect cell number. A number they have on their system. Shocking! Then she still couldn't assist me because she hasn't been in my account to check the notes after I spoke to a consultant on Friday for over an hour!!! What a shocking service from MULTICHOICE DSTV!!