BAD SERVICE FROM MULTICHOICE!!!

I was over billed from R514 to R1053 and I escalated the matter via Twitter for the past week because I couldn’t pay via the app. The Twitter team advised an I quote “@Trevor_Nqola The amount due today is R447.94.~CN“ and that “@Trevor_Nqola The error is on our side, just pay the amount we have advised you on and we have requested for the extra amount charged to be reversed ~CN“ I spent almost an hour on the phone after I paid the amount advised R450 now I’m when I’m trying to reconnect they are telling me that I owe them over R500 because I had won a reward on the wheel of “happiness” rewards which their system duplicated for 2/3 months! My account was on a debit order which I cancelled a month back and the last debit that went through was R514 which was for June so now I’m told I was owing for May to my surprise. But my previous debit went through and I was only billed for June now I’m apparently owing may and my services were never cut off.