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shari B
1 reviews | Active since Dec 2020
03 Jul 2023, 16:28
Bad Service from Multichoice
This is sad after being a customer for over 10 years and this was the service provided to me Today!!!!
Muli choice has this new promo of Internet but let say ever since I opt for it every month, I have to interact with an agent.
Today I have made a payment today and was advised that my Data will only get loaded within 24-48 hours, of which is totally frustrated. Yet alone the call center and as the WhatsApp agents makes empty promises. I the last agents Nomsesale Xokozela and Vuyoleto she was the rudest of them all, I requested to speak to a Team Leader held on to the line for 20min then the call was dropped in ear.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Jul 2023, 16:37Hi Shari,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jul 2023, 16:37
Official
Hi Shari,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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shari B's updateReviewer Update
03 Jul 2023, 16:42I do think there is a reason as to why one signs up for certain things because I am working from home , I could not complete my work due the data not being loaded automatically after payment is received but let us as customers not pay you are very to cut off service!
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shari B's update03 Jul 2023, 16:42
Reviewer Update
I do think there is a reason as to why one signs up for certain things because I am working from home , I could not complete my work due the data not being loaded automatically after payment is received but let us as customers not pay you are very to cut off service!